← Incident database

medley-atlink-2026 · Disclosed 2026-10-14

Medley at-link: unauthorized access to a medical booking platform

An external report on October 11 led to confirmation of unauthorized access; service stopped late October 14. Potential exposure covers up to 787 medical institutions, not 787 patients.

Cause unresolved / undisclosed

Outcome: Confirmed breach

Entry path and evidence

  • Reported fact

    An external specialist reported possible access on October 11; investigation confirmed unauthorized access.

    [s1]§1
  • Reported fact

    All 787 customer medical institutions form the maximum possible scope. Whether information leaked, its fields and affected institutions remain under investigation.

    [s1]§2
  • Reported fact

    Shijo Karasuma Ladies Clinic uses the service for reservations only and said its separate electronic medical-record system remained operational.

    [s2]本文

Timeline

  1. Investigation began after an external report. [s1]

  2. Customer notice and late-night service suspension. [s1] [s2]

Reported response

  • Reported fact

    Interim support preceded service suspension; external specialists continue investigating scope.

    [s1]§1–3

Cause and mitigation hypotheses

Not assessed. Editorial hypotheses have not been added for this incident; this does not establish safety or a confirmed cause.

Evidence relevant to prevention

Insufficient evidence

The entry mechanism is undisclosed; avoidability cannot be assessed. Inspect exposure, privileges, logs and retained data using the linked rules.

Editorial assessment; not a determination of liability. [s1]

Unknowns and AI involvement

AI involvementUnknown

The reviewed disclosures do not establish attacker use of AI.

The intrusion start, mechanism and patient count are undisclosed. The notice does not confirm leakage at all 787 institutions.

Sources

  1. [s1] メドレー · Primary source

    当社サービス「アットリンク」への不正アクセス及びサービスの一時停止に関するお知らせ ↗

    Published 2026-10-15 · Reviewed 2026-10-19

  2. [s2] 四条烏丸レディースクリニック · Primary source

    【重要】当院予約システム「アットリンク」のサービス一時停止について ↗

    Published 2026-10-14 · Reviewed 2026-10-19