← Incident database

charm-2026 · Disclosed 2026-08-13

チャーム: unauthorized access and impact

The online store was accessed without authorization; credential acquisition has not been identified. After review, about 370,000 records are confirmed leaked and 20,000 remain uncertain; 239 user accounts were accessed.

Cause unresolved / undisclosed

Outcome: Confirmed breach

Entry path and evidence

  • Reported fact

    The online store was accessed without authorization; credential acquisition has not been identified.

    [s1]第3報 9月2日更新 / §§1-3
  • Reported fact

    After review, about 370,000 records are confirmed leaked and 20,000 remain uncertain; 239 user accounts were accessed.

    [s1]第3報 9月2日更新 / §§1-3

Timeline

  1. Disclosure date established by the reviewed notice. [s1]

Reported response

  • Reported fact

    Affected people are being notified and password changes requested.

    [s1]第3報 9月2日更新 / §§1-3

Evidence relevant to prevention

Insufficient evidence

Undisclosed entry or patch timing prevents an avoidability assessment. Inspect privileges, retrieval logs, retention and deployed configuration using the linked rules.

Editorial assessment; not a determination of liability. [s1]

Unknowns and AI involvement

AI involvementUnknown

The reviewed disclosures do not establish attacker use of AI.

Retired and duplicate accounts prevent converting record counts to unique people. Initial entry is undisclosed.

Sources

  1. [s1] チャーム · Primary source

    チャーム:事故に関する公表資料 ↗

    Reviewed 2026-10-09