← Incident database

eplus-refund-2026 · Disclosed 2026-09-29

イープラス: unauthorized access and impact

Unauthorized access targeted the separate SmartTicket refund-management system. 1,463 records leaked: 751 bank transfers, 644 card refunds, and 68 postal transfers. Card details and member passwords were unaffected.

Cause unresolved / undisclosed

Outcome: Confirmed breach

Entry path and evidence

  • Reported fact

    Unauthorized access targeted the separate SmartTicket refund-management system.

    [s1]1. 経緯 / 2. 漏えいした個人情報 / 4. 現時点の対応状況
  • Reported fact

    1,463 records leaked: 751 bank transfers, 644 card refunds, and 68 postal transfers. Card details and member passwords were unaffected.

    [s1]1. 経緯 / 2. 漏えいした個人情報 / 4. 現時点の対応状況

Timeline

  1. Event date reported by the source. [s1]

  2. Disclosure date established by the reviewed notice. [s1]

Reported response

  • Reported fact

    Access was blocked on September 15 and all managed systems re-inspected.

    [s1]1. 経緯 / 2. 漏えいした個人情報 / 4. 現時点の対応状況

Cause and mitigation hypotheses

Not assessed. Editorial hypotheses have not been added for this incident; this does not establish safety or a confirmed cause.

Evidence relevant to prevention

Insufficient evidence

Undisclosed entry or patch timing prevents an avoidability assessment. Inspect privileges, retrieval logs, retention and deployed configuration using the linked rules.

Editorial assessment; not a determination of liability. [s1]

Unknowns and AI involvement

AI involvementUnknown

The reviewed disclosures do not establish attacker use of AI.

The specific entry mechanism is undisclosed.

Sources

  1. [s1] イープラス · Primary source

    イープラス:事故に関する公表資料 ↗

    Reviewed 2026-10-09